Slash operational costs by 60% with AI- first customer service automation 123

Slash operational costs by 60% with AI- first customer service automation 123

Streamline support operations, accurately address customer inquiries across 35+ channels, and save on support costs with our cutting-edge unified customer service platform.

  • 90% automation within 30 days 123
  • 40% increase in CSAT 123
  • 50% increase in agent productivity 123
  • In-house LLM with 1% hallucination
  • Transfer to agent for complex use cases

    • Slash operational costs by 60% with AI- first customer service automation 123

    Streamline support operations, accurately address customer inquiries across 35+ channels, and save on support costs with our cutting-edge unified customer service platform.

  • 90% automation within 30 days
  • 40% increase in CSAT
  • 50% increase in agent productivity
  • In-house LLM with 1% hallucination
  • Transfer to agent for complex use cases

    • 80%

    self-served queries

    50%

    increase in agent productivity

    60%

    savings in operational costs

    40%

    increase in CSAT

    Go live 2X faster with pre-built template

    Enhance Real-Time Engagement with Voice AI 786

    With A2N.ai’s advanced voice AI capabilities, streamline customer interactions across channels & ticket cycles to improve customer experience

    Drive meaningful interactions on the fly with voice AI 786

    Drive meaningful interactions on the fly with voice AI 786

    Build customer connections with human-like conversations using voice AI agents capable of language switching and interruption handling. Handle scenarios with empathy like replacing or blocking cards, and responding to fraud alerts.

    Shift from FAQ responses to handling dynamic scenarios.

    Orchestrator LLM, an in-house AI agent model, understands user conversation context and enables runtime decisions with goal-based conversations. Automate end-to-end workflows, such as making a purchase or rescheduling a booking. AI agents can take real-time actions based on user interactions.

    Shift from FAQ responses to handling dynamic scenarios.
    Accelerate time to value with Zero Setup bot deployment.

    Accelerate time to value with Zero Setup bot deployment.

    Create and deploy bots 2x faster with Yellow.ai’s Zero Setup, which requires no training or coding. Easily integrate with your tech stack, including knowledge bases, CRM, and other applications. Provides effective and accurate resolutions for users.