Custom IT services and solutions for your business

  • AI agents

    Voice & calls Text & instant messaging Email automation

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  • AI assistants

    Omnichannel Agent Assist

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  • AI analytics

    Real-time reports and dashboards

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  • Robotic Process Automation (RPA

    Uses Robots to Automate Aepetitive Tasks.

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  • Chat bot

    Smart AI Custom Chatbot

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Transforming customer service with AI for voice

With A2N.ai’s advanced voice AI capabilities, streamline customer interactions across channels & ticket cycles to improve customer experience

Unify brand voice across channels.

Customers expect personalized and contextually relevant interactions when they interact with voice AI agents. By accessing details of previous issues or tickets across channels, voice AI agents get enough context to have contextual conversations with customers.

Achieve faster time to value with quick setup.

Design voice AI agents effortlessly in minutes with our intuitive AI co-pilot. Go to market faster with ready-to-deploy single-click integrations available for all leading contact centers, help desks, and CRM systems.

OUR Associated Partners

Advanced email understanding

Powered by LLMs, A2N.AI Email Automation comprehends complex mail written in everyday language

  • Understands long, unstructured mails
  • Identifies multiple intents in the email
  • Recognizes urgency and user sentiment

    • Achieve faster time to value with quick setup.

    Design voice AI agents effortlessly in minutes with our intuitive AI co-pilot. Go to market faster with ready-to-deploy single-click integrations available for all leading contact centers, help desks, and CRM systems.

  • Refer knowledge base for relevant resolutions
  • Escalate to the right team
  • Transfer to agent for complex use cases

    • Consistent Brand Voice, Accelerated Growth.

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    Superpower your agents with a contextual and intuitive helpdesk

    Customers expect personalized and contextually relevant interactions when they interact with voice AI agents. By accessing details of previous issues or tickets across channels, voice AI agents get enough context to have contextual conversations with customers.

  • Efficiently address recurring customer inquiries with A2N.AI’s dynamic AI agents, enabling up to 80% of questions to be resolved through self-service.
  • Save an agent’s time by automating FAQs in minutes using A2N.AI’s DocCog feature and respond to customers instantly.
  • Enable agents to handle complex requests by converting bot conversations directly into tickets on Freshdesk.
  • Enable agents to handle complex requests by converting bot conversations directly into tickets on Freshdesk.

    • Streamline IT support to improve employee experience.

    Design voice AI agents effortlessly in minutes with our intuitive AI co-pilot. Go to market faster with ready-to-deploy single-click integrations available for all leading contact centers, help desks, and CRM systems.

  • Convert bot conversations into incident tickets on Freshservice to track issues and requests.
  • Enable self-service by providing an enriched employee knowledge base on Freshservice and provide employees with quick access to relevant information with A2N.AI’s DocCog.
  • Intelligently escalate urgent and complex requests as a ticket to a support agent or a team within Freshservice.
  • Intelligently escalate urgent and complex requests as a ticket to a support agent or a team within Freshservice.

    • Real-time, data-driven AI analytics for enterprises

    Derive valuable customer insights from essential conversational AI metrics such as deflection rate, goal completion rate (GCR), CSAT, first response time (FRT) and more with our Customer service platform.

    Real-time, data-driven AI analytics for enterprises

    Derive valuable customer insights from essential conversational AI metrics such as deflection rate, goal completion rate (GCR), CSAT, first response time (FRT) and more with our Customer service platform.

    Robotic Process Automation Features

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    Why choose us

    10 REASONS TO PARTNER WITH US

    • Direct Access to Leadership

      Direct Access to Leadership

      We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

    • Individualized Support

      Individualized Support

      In more than 20 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

    • Startup Spirit

      Startup Spirit

      You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

    • Collaborative Environment

      Collaborative Environment

      We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

    • Agile Decision-Making

      Agile Decision-Making

      We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

    • Inclusive Culture

      Inclusive Culture

      We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

    • Versatility and Ownership

      Versatility and Ownership

      We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

    • Efficient Communication Channels

      Efficient Communication Channels

      We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

    • Adaptability and Flexibility

      Adaptability and Flexibility

      We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

    • Quick Problem Resolution

      Quick Problem Resolution

      We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

    Stop wasting time and money on technology. Contact Us Now